Product Support

AVAYA 9600 SERIES DIGITAL

The Avaya 9600 Series IP Deskphones allow small and medium sized businesses to deliver highly reliable, high quality, communication solutions for a range of user types within the organization. With an appearance and functionality similar to that of the Avaya 9500 Series Digital Deskphones, the 9600 Series can be deployed in mixed digital/IP telephony environments and are an ideal choice for companies wanting to add IP endpoints with a consistent look and user experience to their existing portfolio.

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AVAYA 9500 SERIES DIGITAL

The Avaya 9500 Series Digital Deskphones allow small and medium sized businesses to deliver highly reliable, high quality, communication solutions for a range of user types within the organization. With an appearance and functionality similar to that of the well-established Avaya 9600 Series IP Deskphones, the 9500 Series can be deployed in mixed digital/IP telephony environments and are an ideal choice for companies wanting to add digital endpoints with a consistent look and user experience to their existing portfolio.

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AVAYA IP PHONE 1608/1616

Avaya one-X is a portfolio of communications solutions that deliver a powerful and consistent communications experience for the end user – across a variety of devices and interfaces. Avaya one-X solutions provide Intelligent Access to Intelligent Communications driving enhanced productivity and competitive advantage. The Avaya 1616 IP Telephone is designed for the navigator user. Receptionists, assistants, and managers are examples of navigator users – people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day.

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AVAYA 1408/1416 DIGITAL DESKPHONE

This deskphone is designed for receptionists, assistants, managers and other navigator users – people who answer incoming calls, transfer customers, and monitor several lines throughout a typical day. This phone provides the most one-touch line/feature/speed-dial buttons, improving productivity and eliminating the need to scroll through on-screen lists.

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AVAYA IP PHONE 1603

Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. These two-wire digital telephones are designed for use with Avaya IP Office.

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AVAYA 1403 DIGITAL DESKPHONE

The Avaya 1403 Digital Deskphone is designed for the Walkup user and the Everyday user. It’s ideal for locations such as common areas in offices, stockrooms, lobbies, or drop-in desks. Visitors – including customers – are examples of Walkup users who need a phone with a simple, familiar interface. It’s also perfect for the Everyday phone users for whom a phone is not the one critical piece of their communication needs.

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AVAYA IP PHONE 5620

The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony. Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments. The 5600 series IP telephones are for use with the Avaya IP Office system.

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AVAYA 5420 DIGITAL PHONE

Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. These two-wire digital telephones are designed for use with Avaya IP Office.

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AVAYA IP PHONE 5610

The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony. Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments. The 5600 series IP telephones are for use with the Avaya IP Office system.

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AVAYA 5410 DIGITAL PHONE

Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. This robust line of display phones provides local call logging, speed dial for multiple line appearances and fixed feature buttons. These phones are designed to work with IP Office, and are priced for small and medium-sized businesses.

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AVAYA IP PHONE 5602

The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony. Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments. The 5600 series IP telephones are for use with the Avaya IP Office system.

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AVAYA 5402 DIGITAL PHONE

Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. These two-wire digital telephones are designed for use with Avaya IP Office.

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Avaya B179 SIP CONFERENCE PHONE

The Avaya B179 is a flexible SIP-based conference phone that delivers clear, natural sound from OmniSound 2.0, Avaya’s patented wideband audio technology. Use the conference guide to call pre-programmed groups. Import and export contact details conveniently via the web interface. Create your own contact list with the personal user profile feature. The Avaya B179 Conference Phone accommodates expansion microphones, an external wireless headset, and a PA system, making it ideal for large conferences.

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AVAYA IP OFFICE SOFTCONSOLE

AVAYA IP Office SoftConsole has been designed to improve operator service by providing the operator with call information and available call actions to simplify call handling and give the appropriate response to the caller. With this easy-to-use software tool the operator can maintain visibility of the number and type of calls waiting and so ensure that clients are greeted in a professional manner. IP Office SoftConsole has many configurable options available to the operator to personalize the look and feel. The Operator can tailor the usability specifically to each of their personal preferences.

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AVAYA IP OFFICE PHONE MANAGER

The AVAYA IP Office Phone Manager application enables the user to control their telephone from their PC. Phone Manager provides advanced call control features including, The ability to make,receive and deal with calls through using your PC. Calls can be transferred, parked, held, conferenced etc using your mouse on the screen – Configure telephone preferences (Eg diverting calls and setting Absent Text messages) by simply pointing and clicking.

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