SIP Trunks

Resilience

SIP provides a phone services that will cope with any situation and give you business grade resilience for your phone telephony.

Savings

SIP connectivity costs less that ISDN with lower call costs and can provide free internal calls between offices.

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Flexibility

SIP trunking enables you to move office and keep your same geographic number without any ongoing call forwarding costs.

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Scalable

Add and remove channel/line quantites quickly and easily, for those busy periods of the year.

SIP Trunking

Aeon SIP Trunks connect your business with our nationwide network, gives access to the PSTN and provides a more flexible and lower cost alternative to ISDN for inbound and outbound voice calls.

What is SIP Trunking?

SIP Trunking is our standards based replacement for traditional ISDN. It connects your PBX to the PSTN via broadband, Ethernet or private circuit into our national network. Our SIP Trunks work seamlessly with each of the leading IP PBX brands in the UK market.

The benefits of SIP Trunks

Compared to ISDN our SIP trunking service is less costly per channel and more flexible in how and where geographic telephone numbers can be used. It’s also quicker to install and provision and, as standard, it delivers extremely robust business continuity. The service can support connections ranging from two channels for small PBX-equipped businesses to an unlimited number of channels for large enterprises and contact centres.

  • Save money on call costs and line rental
  • Free internal calls and great features
  • Scale up and down when you want
  • Built-in Business Continuity
  • Compatible with Skype for Business

Can I have SIP Trunking in my business?

Any business with a PBX can switch to our SIP trunking service and immediately benefit from a more flexible, less expensive and more resilient phone service. Don’t have a PBX? Consider our Hosted Voice platform

Solutions for your business

  • Number flexibility
  • Business-grade voice and internet convergence
  • Line and PBX estate rationalisation
  • Business continuity
  • Affordable resilience

How Does it Work?

Customers connect to our extensive next generation network. Our network delivers dedicated, low latency and high availability services.

My business issues

Here are just some of the current business issues we encounter with our customers where we can really help.

Business Continuity

Did you know that Green Flag Breakdown research found that one week of bad weather in 2013 was estimated to have cost UK businesses over £318million and 51 million working hours in lost productivity because business continuity plans hadn’t been put in place? Scary statistics. But should disaster happen, you can use SIP trunking to minimise disruption to your business. For example, if your London branch has to close in an emergency, and you need the calls routed to Manchester immediately, SIP Trunks can do this

Moving office

Number flexibility with SIP trunking means that you can keep your existing number, even when moving out of the area, saving you costs on printed company literature and stationery whilst maintaining the perception that you still have a presence in the area you’ve moved from. We can easily transfer your old or existing numbers too so that you can avoid expensive Remote Call Forwarding (RCF) or call diversion charges.

How resilient is SIP?

SIP trunking is now a mature service enjoyed by thousands of UK organisations and this alone is testimony to the reliability of SIP. For added reassurance while you switch to us, SIP trunking can even be used with existing ISDN connections to ensure the transition goes smoothly

What's the quality like?

From the moment we connect your SIP trunking service, you will enjoy all the reliability, resilience and quality. We proactively monitor and manage quality of service – it’s the underlying network quality that makes a real difference to SIP trunking. And as a consequence we are able to support both G.729 or G.711 codecs.

Are Multi-site lines ok to use?

If your business has multiple sites with ISDN connections into each, using SIP Trunks you can reduce the number of ISDN connections that your business requires and also reduce the maintenance costs on all of your various PBXs. At the remote sites you are left with just the cost of an IP connection and the handsets that you need and you can then pull all the telephony traffic back into your centralised PBX.

Can I change my requirement Seasonally?

SIP trunks are valuable for businesses with seasonal voice capacity requirements where more lines can be quickly and easily implemented with no long term commitments, for example when running sales campaigns.

Can I have Flexible number displays?

Decide which number you want to display on a call by call basis! Great for contact centres. Use CLI flexibility to present your preferred number on your outbound SIP trunk calls.

Want to know more?

Contact us today with your requirements and we’ll come back to you with the specific information you require.

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